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Privacy Notice


This privacy notice discloses the privacy practices for our service DIAMOND TRACK Online. This privacy notice applies solely to information collected by our service (website and mobile apps). It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing

Any data you enter, upload or otherwise provide to our service is solely your data   We do not access, look at, or analyze your data for any purpose other than to provide technical support and for system performance analysis.  We do have processes to track which features of our system are used and how often. These processes provide aggregate data across all of our customers to help us make decisions on feature enhancements and new features.  

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to provide inventory feeds or lists.  Any requests to share your information, either by you or other members of your organization, must be requested in advance in writing either by email or through our support ticket system.


Our usage limitations do not apply to the extent that any customer confidential Information is required to be disclosed by any law or regulation, by any judicial or governmental order or request.  


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via the email address or phone number given on our website:

  • Review, change or correct any data we have about you such as contact and billing information.

  • Have us delete your data at any time (request much be in writing via email or support ticket.

  • Express any concern you have about our use of your data.



We take precautions to protect your information. When you submit sensitive information via the website your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


We strongly urge our users to create and use strong passwords and not to share their passwords with anyone. The passwords should have a minimum of 8 characters and use at least one number, one uppercase letter, and one special character such as !, @, #, $, %, *, etc.  Users can change their passwords at any time from the log-in screen on our service website


In order to use our service, a user must first complete a registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.




Our service uses "cookies" on the site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in your Company Code or Email address than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

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